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Tell me what you are trying to build or solve.
You do not need a technical brief or a finished idea. Start with the problem, the goal or the process that is not working the way you need it to.
A good first message is simple
Tell me what’s happening and what better would look like.
01
What is getting in the way?
02
Who is doing the work or using the service?
03
What would a useful improvement change?
